We have pu together a list of the most popular frequently asked questions to help you prepare for your journey. If you have any questions which are not listed below why don't you send it to us at:
If you are bringing any alcohol or tobacco back to the UK you must ensure it is for private or personal use only. There are some limitations. For detailed information simply go to our Calais custom and excise page
Commercial goods are intended to be resold.
Private goods are for your own consumption.
Several categories are available and are broken down as follow:
There isn’t any restriction for pregnant women when travelling on Eurotunnel Le Shuttle. Eurotunnel however recommends you check with your GP and your travel insurance provider before making a booking.
Pregnant women up to 38 weeks can travel on the Dover to Calais route without a GP's letter. Pregnant women over 38 weeks can travel on the Dover to Calais route however they need confirmation in writing from their GP. Poferries reserves the right to refuse travel in special circumstances or request a certificate at any stage of pregnancy. Poferries cannot provide any seasickness medication.
Before taking your dog to France or your cat to France or any pet you must book your return journey in the UK with a Pet Travel Scheme (PETS) approved carrier on a PETS approved route. Dover to Calais route is an approved route. Eurotunnel and P&O are both approved carriers. You will not be able to take your cat or your dog to France if you are not covered by the Pet Travel Scheme.
For all detailed information visit our taking a pet to France page
For stays of up to 3 months you must have a valid passport for the duration of your stay; you don’t need any additional period of validity on your passport outside of your stay. For stays of 3 months and over contact the French Embassy for further information about any additional entry requirements.
All children of any age must hold a valid british passport
You do not need a visa to enter France if you have a passport describing you as a british citizen. If you are of any other British nationality you must check the entry requirement with the French foreign ministry.